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Phoebe Sengers is a leading figure in extending Philip Agre's concept of Critical Technical Practice (CTP) into the fields of Human-Computer Interaction and reflective design. Her work bridges cultural studies, STS, and technical systems development.
Critical Technical Practice Definition
According to Agre's formulation, which Sengers develops further, a critical technical practice is "a way of actually doing AI which incorporates a level of reflexive awareness of the kind espoused by science studies." This may include awareness of the technical work's sociocultural context, its unconscious philosophies, or the metaphors it uses.
Sengers' Extension: Reflective HCI
Sengers co-authored "Reflective HCI: towards a critical technical practice" (CHI EA '04, 2004) with Paul Dourish, J. Finlay, and Peter C. Wright, which presented CTP as "critical reflection dialectically linked with technical research through the researcher's reflection on his or her own work." They also proposed "reflective design" as extending reflection beyond researchers to users.
Current Research
Sengers' current work at Cornell integrates ethnographic and historical analysis of technology's social implications with design methods to explore alternative futures. Her research emphasizes centering people, places, and values typically marginalized in mainstream technology design, with projects including infrastructure studies in rural communities and farm networking.
Guiding Question
Her work is organized around the question: "What worlds are we creating through technology design, and what worlds might we want to create?"