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Designing the Digital Government of the 21st Century:
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DESIGNING THE DIGITAL GOVERNMENT OF THE 21ST CENTURY: A MULTIDISCIPLINARY WORKSHOP
Washington, D.C. October 5-6, 1998
CALL FOR PAPERS
THEME OF THE WORKSHOP The National Science Foundation's program on Digital Government has as its goal the support of experimentation and research aimed at supporting the information-based services that government either provides to its citizens or uses internally to carry out its mission. These systems are developed in a multi-layered federal-state-local system of program administration and service delivery, with a complex interaction of policy, organizational, technical, cultural, and human factors shaping the implementation environment.
The objective of this workshop, hosted by the Center for Technology in Government of the University at Albany-SUNY, and funded by NSF, is to identify and develop research topics that would focus on these important factors affecting the use of information technology in government, topics that would be relevant in ensuring the success of later research undertaken in the program. Workshop participants will take a "program-centric" view of the information content and processing needs of major government functions, emphasizing the needs of program managers. A major theme will be the inter-relationships among federal, state, local, and tribal governments, and the private sector, as they play out in the development of effective systems.
WORKSHOP SUBMISSIONS A key objective of the workshop will be to conduct a dialogue between government practitioners and researchers in a variety of disciplines, including information science, computer science, computational science, management science, organizational studies, anthropology, and other social sciences. This dialogue will be initiated by a mixture of invited and submitted papers dealing with the major themes of the workshop.
We invite you to submit a paper addressing the themes of the workshop. We especially welcome experience-based papers describing the implementation of a particular information system or information-based service in a public environment. Submissions should focus on the use of information technologies to meet specific government service, operational, or management objectives.
From the submitted papers, the program committee will select a collection to serve as a backdrop for the workshop discussion. These papers will be provided to participants through the workshop Web site, http://www.ctg.albany.edu/research/workshop/digitalgov.html Some of the authors will be invited to attend the workshop; these papers will be considered along with the invited speakers for presentation at the workshop. A summary report of the workshop will be submitted to the National Science Foundation.
A suggested, but incomplete, list of themes for workshop submissions includes:- An analysis of the impact of innovative information technologies on the citizen, and how the evaluation was conducted.- Case studies where research findings or research activities contributed to the improved operation of government. Situations where viewing the situation through a variety of disciplinary lenses aided the effectiveness of the project are especially desired.- A description and analysis of projects where a promising technology went beyond the prototype phase into effective production.- A description of the barriers and enablers in developing a particular production system.- An analysis of the critical success factors in developing a particular system.- Experience in developing systems that span levels of government.- A compilation of best (and/or worst) practices in developing government information systems.- An analysis of failed government systems, including identification of the technical, organizational, inter-organizational, and cultural factors that contributed to the failure.- An analysis of such issues as privacy, security, and trust in innovative applications of technology for citizen-oriented services.- Effective electronic records management practices.
TO SUBMIT A PAPER We welcome submissions of brief papers and extended abstracts of longer papers. Submissions should be no longer than five pages. Submissions must be e-mailed as attachments. Hypertext Markup Language (html), Portable Document Format (pdf) or PostScript (ps) formats are preferred; Microsoft Word (doc) and WordPerfect (wpd) format are also acceptable. (For extended abstracts, please also submit the full paper if it is available in electronic form.)
Please e-mail submissions to papers@ctg.albany.edu .
DEADLINES Papers should be submitted by August 3. Invitations to the workshop will be sent approximately September 1.
FOR MORE INFORMATION The workshop Web site http://www.ctg.albany.edu/research/workshop/digitalgov.html contains more information about the details of the workshop. This website will be available beginning July 20, 1998. If you would like any additional information, please contact Mr. David Connelly at dconnelly@ctg.albany.edu.
We encourage you to pass this call for papers on to other interested parties. Thank you.
THE WORKSHOP ORGANIZING COMMITTEE Sharon Dawes, chair. Center for Technology in Government, Univ. at Albany-SUNY Tora Bikson, Rand Corporation Peter Bloniarz, Center for Technology in Government, Univ. at Albany-SUNY Angela Coppola, Central Intelligence Agency Patricia D. Fletcher, Univ. of Maryland, Baltimore County Robert E. Greeves, The Council for Excellence in Government John L. King, Univ. of California at Irvine Timothy Loewenstein, Buffalo County, Nebraska Jerry Mechling, Strategic Computing & Telecommunications, Harvard Univ. Alvin Pesachowitz, Environmental Protection Agency Carolyn Purcell, Texas Dept. of Information Resources James Ruda, Local government advocate Jerry Sheehan, National Center for Supercomputing Applications, Univ. of Illinois at Urbana-Champaign Greg Woods, National Partnership for Reinventing Government ```
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