Teodora Bozheva is an organizational consultant and co-creator, with Anderson, of the Kanban Maturity Model (KMM) — the framework that extended the Kanban Method from team-level implementation to organizational and enterprise-level capability assessment. The kanban-maturity-model publication (2018) represents Anderson's most significant post-Kanban-book theoretical contribution, and Bozheva is its named co-author.
The Kanban Maturity Model
The KMM describes seven maturity levels (0–6) for organizations adopting kanban practices, from an initial state of chaos through fully optimized enterprise-level flow management. Each level describes the practices, policies, and cultural characteristics of organizations at that stage of kanban maturity, and provides guidance for advancing to the next level. The framework reflects Anderson's maturity-and-enterprise-era concern with extending the method beyond individual teams to portfolios, programs, and enterprise-level service delivery.
Bozheva's co-authorship of the KMM reflects her expertise in organizational change and capability assessment. Her contribution shaped the model's practical orientation — its focus on observable practices and outcomes rather than abstract maturity labels — and the cultural dimension of each maturity level, which addresses not just what teams do but how leadership and organizational culture must evolve to support higher maturity levels.
Significance in Anderson's intellectual biography
The KMM represents Anderson's response to the question that the kanban-book left open: what does an organization look like when it has fully internalized the Kanban Method, and how does it get there? Bozheva's collaboration on answering this question makes her one of the few figures whose contribution directly shaped the mature theoretical framework rather than applying or extending it after the fact.